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|Rapid Contact FAQ|
Common Problems in Rapid Contact
First of all, thank you for using Rapid Contact (Free version).
Question: How is Rapid Contact used?
Rapid Contact is a module that shows a contact form in your site. The user gets the opportunity to contact you wherever in the site they are, which makes it a really "rapid" contact. It is not intended to be placed in an article, nor in a specific menu item, but that is very easy to accomplish. (Read on, to see how).
Question: I installed Rapid Contact. Now what?
Well, you should go to the Module Manager and enable the module. It's name is Rapid Contact. You should also configure it.
Question: How to configure Rapid Contact?
Rapid Contact configuration is an easy thing. You just need to write your email in the Mail recipient parameter.
In specific servers, you also need to configure the Mail From Name and Email parameters according to the server requirements.
Question: I get an error which says: No recipient specified.
This error is designed to prevent you from loosing your messages. You just need to go to the module parameters,
and change the Mail Recipient parameter to your email.
Question: I get an error saying: Could not instantiate Mail Function.
This error indicates that you have either:
For help on setting the Joomla! Mail Settings, click here.
Question: I have no errors, but I get no email.
That's kind of complicated. You have one of the following problems:
Question: I want to show Rapid Contact as a "normal" Contact page. What can I do?
Well, you have two options:
For anything not included here, please do not hesitate to contact me.