Users automatically unsubscribing
- Trevor
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3 months 2 weeks ago #13
by Trevor
Replied by Trevor on topic Users automatically unsubscribing
Hi Chris
I have just set up a new site and when I sent the first mailing to about 160 recipients, 3 instantly unsubscribed. What do I need to do to prevent this?
This is the unsubscribe link in the footer:
NS Pro 3.3.2898
J 5.2.0
regards
Trevor
I have just set up a new site and when I sent the first mailing to about 160 recipients, 3 instantly unsubscribed. What do I need to do to prevent this?
This is the unsubscribe link in the footer:
<p style="text-align: center;"><a href="{url:UNSUB}" style="text-decoration: none; color: #004fb0;">Unsubscribe</a> | <a href="{url:EDITLISTS}" style="text-decoration: none; color: #004fb0;">Edit Preferences</a> | <a href="{url:NEWSLETTER}" style="text-decoration: none; color: #004fb0;">Read online</a></p>
NS Pro 3.3.2898
J 5.2.0
regards
Trevor
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- Christopher Mavros
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3 months 2 weeks ago #14
by Christopher Mavros
Christopher Mavros
mavrosxristoforos@gmail.com
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Replied by Christopher Mavros on topic Users automatically unsubscribing
Hello Trevor and thank you for posting.
I updated the implementation in version 3.1.2517, according to my previous posts:
For the sake of reason, please tell me if those three addresses belong to the Microsoft family of email addresses.
Thanks again.
I updated the implementation in version 3.1.2517, according to my previous posts:
If you are still facing difficulties, you can disable the inclusion of this header by going to NS Pro Component Options, under the Advanced tab and switching "Include List-Unsubscribe Header" to "No".The RFC 8058 proposed standard seems to introduce another parameter, called List-Unsubscribe-Post, which specifies required POST fields to complete the unsubscription.
For the sake of reason, please tell me if those three addresses belong to the Microsoft family of email addresses.
Thanks again.
Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!
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- Trevor
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3 months 2 weeks ago #15
by Trevor
Replied by Trevor on topic Users automatically unsubscribing
Hi Chris
The version I am using is NS Pro 3.3.2898
The domains involved are are not Microsoft related as far as I can tell.
I will disable the header for the next posting and see if there any issues with it being rejected as spam.
Thanks
Trevor
The version I am using is NS Pro 3.3.2898
The domains involved are are not Microsoft related as far as I can tell.
I will disable the header for the next posting and see if there any issues with it being rejected as spam.
Thanks
Trevor
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- Christopher Mavros
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3 months 2 weeks ago #16
by Christopher Mavros
Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!
Replied by Christopher Mavros on topic Users automatically unsubscribing
Thank you Trevor.
I would appreciate it if you send me an email with the domains of those email addresses, because I'm curious about this.
Thanks again.
I would appreciate it if you send me an email with the domains of those email addresses, because I'm curious about this.
Thanks again.
Christopher Mavros
mavrosxristoforos@gmail.com
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- Trevor
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3 months 2 weeks ago #17
by Trevor
Replied by Trevor on topic Users automatically unsubscribing
Hi Chris
Details sent to you by email.
regards
Trevor
Details sent to you by email.
regards
Trevor
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- Christopher Mavros
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3 months 2 weeks ago #18
by Christopher Mavros
Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!
Replied by Christopher Mavros on topic Users automatically unsubscribing
Thank you Trevor.
I will investigate further.
I will investigate further.
Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!
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